The rate of companies that have either already deployed generative AI or are actively exploring it is accelerating to the point where, combined, there are very few holdouts.
The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators. But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months.
Even in its infancy, gen AI has become an accepted course of action and application, and the most common use cases include automation of IT processes, security and threat detection, supply chain intelligence, and automating customer service and network processes, according to a report released by IBM in January. Plus, when you add in cloud-based gen AI tools like ChatGPT, the percentage of companies using gen AI in one form or another becomes nearly universal.
And this doesn’t include the gen AI that’s now being embedded into platforms like Office 365, Google Docs, and Salesforce.
