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There’s a treasure trove of scientific talent — and lots of government bureaucracy.

Online editors who have managed to attract the elusive younger set  make it sound so simple:  Give them content they’ll want to read and forums…

Online news sites have long noticed a troubling drop-off in  visitors during the evening hours. Last year, several newspapers  got together with Minneapolis-based  Minnesota Opinion…

A year after Steve Kaufman and his staff at Goshen, Ind.-based health care insurer Mennonite Mutual Aid Association (MMAA) launched a massive enterprise application integration…

U.S. visa rules single out journalists with burdensome requirements In May, nine legitimate journalists were stopped while trying to enter a country. They were repeatedly…

Down economy spurs automation in collections

A former war buff embarks on her own 12 step program My name is Maria, and I’m addicted to war. I had my first taste…

In the mid 1990s I worked in the former Soviet Union, covering various republics as they disintegrated into civil war. And I occasionally came across…

Customer-relationship-management systems offer a wide variety of features. But small steps are best when moving up this technology stairway

The Internet was a great big steel trap for a lot of companies–it sucked in resources, people and money and offered only vague pie-in-the-sky promises…

But competing systems work to snarl the flow of transactions.

Two years ago, International Playthings Inc. was doing business the old fashioned way–faxes, letters of credit, and a great deal of sitting around and waiting…

Some companies using direct file transfers find they’re an advantage over web form-based systems, in that data is moved around automatically without employees having to…

News providers are finding ways to make their Web sites profitable The Internet boom brought with it a set of buzzwords for the online news…

For many journalists, public relations agents are the used car salesmen of the communications industry. They will do what it takes to get you to…

The events of Sept. 11 hit the firm of Cantor Fitzgerald harder than any other company in the World Trade Center. Cantor lost some 730…

A true financial supermarket has been a dream of firms in the financial services industry. But the dream has had myriad obstacles, ranging from regulation…

Critics claim journalists go too far — and, sometimes, not far enough. Since Sept. 11, American journalists have been walking a fine ethical line. On…

Wall Street firms were Web-enabling applications for several years before the events of Sept. 11, starting with retail trading, banking and analytics. Some firms, including…

Windows XP is the most innovative addition to the Windows family in years, finally burying the old MS-DOS code base and moving everyone-both consumers and…

Both IBM and Sun Microsystems have recently announced new high-end servers that mimic mainframe functionality, that hold promise for the financial services sector, but given…

From the moment it was proposed, there were skeptics. People wondered why the New York Board of Trade-the former NY Coffee, Sugar and Cocoa Exchange-needed…

Three experts discuss the increased importance of broad-based planning The Sept. 11 attacks demonstrated clearly-and tragically-that disaster-recovery planning is not a luxury, but a necessity…

Disaster planning paid off for Wall Street’s financial networks in the aftermath of the World Trade Center disaster. With redundant systems and quick response procedures,…

The courts may have brought Napster to its virtual knees, but other peer-to-peer applications are still alive and kicking-and not just in the music business.…

Web services are applications that use a universal language to send data and instructions to one another, with no translation required.

The rescue effort at ground zero of the World Trade Center disaster has justifiably been the focus of the nation’s attention these past two weeks.…

The Code Red worm didn’t do as much harm as expected during its infestation earlier this summer. Although it’s estimated to have cost businesses $1.2…

Last year, single-dealer portals, such as Merrill Lynch’s MLX, were seen by major broker-dealers as a way to reduce costs, increase customer satisfaction, and reach…

Before completing their high-profile merger just after the first of the year, both Chase Manhattan Corp. and J.P. Morgan & Co. responded to the growing…