AI

With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.

Adding intelligence and automation to decision-making processes can greatly improve business agility and outcomes. But making the most of decision intelligence takes continual tuning.

Artificially generated data can be used in place of real historic data to train AI models when actual data sets are lacking in quality, volume, or variety.

Enterprise AI is maturing quickly, with companies shifting to business-first AI strategies and AI benefits being sought out across the organization.

Taking a people-centered approach to rolling out artificial intelligence initiatives is the key to success, experts say. Here’s how to ensure your AI efforts are ‘augmenting’ the value employees bring to their work.

Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.

AIOps promises to help companies intelligently manage IT operations, but the road there isn’t always smooth.

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video.

Organizations seeking to better monitor IT assets are turning to artificial intelligence to get ahead of performance issues and to automate fixes before negative impacts are felt.